Participants must register using their full legal name as stated in their NRIC, passport, or official identification document. Please ensure that all account details are accurate, as profile details may not be editable after account creation.
Course registration closes 5 calendar days before programme commencement or when the class is fully subscribed, whichever comes first.
Registration is confirmed only when the required registration details have been submitted and payment has been received, where applicable.
Participants are responsible for ensuring that they meet the stated course requirements before registering.
Participants must attain at least 75% attendance and complete all required course activities and assessments to receive a Blended Concept digital certificate.
Certificates will be issued using the participant’s registered name. Name amendments will only be considered where there is an error against the official identification document submitted.
For self-sponsored participants, certificates will be issued from the 14th working day after course completion. For company-sponsored participants, certificates will be issued within 14 working days upon full receipt of payment.
Blended Concept reserves the right to cancel or postpone any programme due to unforeseen circumstances.
If a programme is cancelled or rescheduled by Blended Concept and payment has been made, participants will receive a refund of the nett programme fee paid.
All substitution, transfer, withdrawal, or cancellation requests must be submitted in writing via email.
For corporate classes, substitution requests must be submitted at least 3 calendar days before course commencement and are subject to approval by Blended Concept.
The following refund policy applies to withdrawal or cancellation requests:
| Timing of Written Request | Refund / Charge |
|---|---|
| More than 14 calendar days before course commencement | Full refund; no charge |
| 7 to 14 calendar days before course commencement | 50% refund |
| Less than 7 calendar days before course commencement, or no-show | No refund; full charge applies |
Transfer requests are subject to approval and seat availability. Blended Concept may consider exceptional cases on compassionate or medical grounds with supporting documentation.
Blended Concept reserves the right to schedule assessments for each module or programme. Requests to change assessment dates or times will only be considered on compassionate or medical grounds with supporting documents.
Assessment results may be reviewed before release. The final assessment decision is conclusive, and requests for re-marking or re-grading will not be accepted.
Assessment scripts, class exercises, and assignments will not be returned to participants.
Participants who miss or choose not to attend an assessment will be deemed to have failed the course. One re-assessment attempt may be allowed, subject to a S$100 re-assessment fee. Re-assessment must be completed within 7 calendar days from the course end date.
No refund will be provided for failed courses.
Blended Concept reserves the right to amend, modify, or add to these terms at any time. Updated terms will take effect immediately upon publication on the website.
