Are you struggling to speak up or say “no” without guilt?
Do you avoid difficult conversations for fear of conflict or judgment?
Are you looking to build confidence and communicate with clarity — even under pressure?
Do you want to lead, influence, and set boundaries without sounding aggressive or disrespectful?
Are you ready to become a stronger communicator and more grounded leader?
If so, this course is for you!
THIS COURSE IS NEITHER ELIGIBLE FOR FUNDING NOR CLAIMABLE UNDER SFC
Understand the four communication styles (passive, aggressive, passive-aggressive, assertive), identify your default, and learn how to shift confidently toward assertiveness.
Use practical sentence structures, scripts, and techniques to express disagreement, deliver feedback, and say “no” clearly and respectfully even in difficult or high-pressure situations.
Learn how to set firm boundaries without guilt, regulate your emotional reactions under stress, and adapt your assertiveness across varying levels of hierarchy and personalities. effectiveness.
By the end of this course, learners will be able to:
Communicate assertively with clarity and respect.
Handle pushback, conflict, or feedback with calmness and confidence.
Set boundaries without guilt or over-explaining.
Improve decision-making and influence in leadership roles.
Strengthen emotional resilience in high-pressure communication.
8 hours of classroom learning and hands-on practices
Dates | Schedule |
|---|---|
07 February 2026 | 0900 - 1700 |
26 March 2026 | 0900 - 1700 |
Instalment payments are available via Atome. Please contact our administrator during sign-up.
“This course is approved under the UTAP for NTUC members. NTUC members may enjoy up to 50% unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP.”
For more information on claims criteria and processes, you may visit NTUC website here.
Course approved period: 1st March 2025 – 31st March 2027
This course is ideal for corporate professionals across levels who want to communicate with greater clarity, confidence, and composure. Whether you're a newly promoted manager navigating tough team conversations, a high-performing individual who struggles to say “no,” a client-facing executive handling difficult stakeholders, a quiet contributor seeking to be heard without changing who you are, or an HR/L&D professional driving communication development — this course will help equip you with the tools to speak up, set boundaries, and lead with presence.
All participants will receive:
✔ Certificate of Completion
✔ Assertiveness Toolkit (with phrasing, scripts, and templates)
✔ Unlimited lifetime access to curated e-learning materials and powerful Masterclass replays.
Participants can expect a safe, interactive, and energizing learning environment.
Roleplays, real-life case simulations, and coaching to ensure you leave with confidence and clarity — not just concepts.
Expect lots of:
✔ Practice, not theory
✔ Real-world examples
✔ Take-home resources
✔ Facilitator feedback