Mastering Assertiveness with Confidence
(Practical Tools to Speak Up, Stay Grounded & Be Heard — Even in Difficult Situations)
Are you struggling to speak up or say “no” without guilt?
Do you avoid difficult conversations for fear of conflict or judgment?
Are you looking to build confidence and communicate with clarity — even under pressure?
Do you want to lead, influence, and set boundaries without sounding aggressive or disrespectful?
Are you ready to become a stronger communicator and more grounded leader?
If so, this course is for you!
THIS COURSE IS NEITHER ELIGIBLE FOR FUNDING NOR CLAIMABLE UNDER SFC
Course Description
In high-pressure environments, technical skills alone are not enough. Effective leaders and communicators are those who can speak with clarity, maintain composure under pressure, and set firm boundaries without coming off as rude or aggressive.
Mastering Assertiveness with Confidence is a practical and empowering course designed to help professionals develop the skills needed to communicate assertively and lead with confidence.
Whether you’re stepping into leadership, navigating challenging conversations with clients or team members, or simply tired of saying “yes” when you want to say “no”— this course gives you the structure, language, and confidence to be heard without losing your cool.
Course Outline
Foundations of Assertive Communication
Understand the four communication styles (passive, aggressive, passive-aggressive, assertive), identify your default, and learn how to shift confidently toward assertiveness.
Tools to Speak Up Without Burning Bridges
Use practical sentence structures, scripts, and techniques to express disagreement, deliver feedback, and say “no” clearly and respectfully even in difficult or high-pressure situations.
Boundaries, Emotions & Power Dynamics
Learn how to set firm boundaries without guilt, regulate your emotional reactions under stress, and adapt your assertiveness across varying levels of hierarchy and personalities. effectiveness.
Learning Outcomes
By the end of this course, learners will be able to:
Communicate assertively with clarity and respect.
Handle pushback, conflict, or feedback with calmness and confidence.
Set boundaries without guilt or over-explaining.
Improve decision-making and influence in leadership roles.
Strengthen emotional resilience in high-pressure communication.
Duration
8 hours of classroom learning and hands-on practices
Upcoming Schedule
Date | Course Fees |
|---|---|
$450 / pax | |
$450 / pax |
Instalment payments are available via Atome and Grab Paylater. Please contact our administrator during sign-up.
Other Course Information
Target Audience
This course is ideal for corporate professionals across levels who want to communicate with greater clarity, confidence, and composure. Whether you're a newly promoted manager navigating tough team conversations, a high-performing individual who struggles to say “no,” a client-facing executive handling difficult stakeholders, a quiet contributor seeking to be heard without changing who you are, or an HR/L&D professional driving communication development — this course will help equip you with the tools to speak up, set boundaries, and lead with presence.
Certification
All participants will receive:
✔ Certificate of Completion
✔ Assertiveness Toolkit (with phrasing, scripts, and templates)
✔ Unlimited lifetime access to curated e-learning materials and powerful Masterclass replays.
What to Expect
Participants can expect a safe, interactive, and energizing learning environment.
Roleplays, real-life case simulations, and coaching to ensure you leave with confidence and clarity — not just concepts.
Expect lots of:
✔ Practice, not theory
✔ Real-world examples
✔ Take-home resources
✔ Facilitator feedback
