Q.  Am I eligible for subsidies?

As a general guide, Singaporeans above 40 years old are eligible for up to 70% subsidies. 
Permanent residents and Singaporeans below 40 years old will be eligible for up to 50% subsidies. 

This is before the Skillsfuture Credit that you may have. 

Q.  How to use Skillsfuture credit to attend our courses?

Upon registration, we will send you a guide on how you can make the Skillsfuture credit claim, together with the confirmation email.

Q.  If I don’t have Skillsfuture credit left, how can I pay?

We kindly offer different payment options for your convenience. You may choose to pay via Paynow or online banking. Additionally, we also accept installment payment through PayLater by Grab or Atome if that better suits your needs.

Q. Where are our face-to-face classes conducted?

11 Sims Dr, #02-03 (S)387385 SCN Centre, Singapore 387385

Q. When is lunch break for courses conducted from 9am – 6pm?

Typically, we tend to schedule a break from 1pm-2pm. However, the timing might vary based on the preferences of the trainer and the pace at which the class is progressing, as well as considering the needs and comfort of the participants.

Q. Are there assessments, assignments, coursework and exam?

There is a written reflection to submit at the end of the course and an oral assessment as a prerequisite by Skillsfuture.

Q. Is there a fixed enrollment period?

There is no specific deadline for registration, but we kindly request that you contact us to inquire about the availability for last-minute registrations.

It is advisable to sign up at least a week before the course date, and you may also register months in advance as long as the desired date is still available when you make your selection.

Please note that registrations are processed in the order they are received and confirmed upon payment.

Q. How do I know if my registration is received?

We kindly request that you keep an eye out for a confirmation email from us within the next 3-7 working days.

If for any reason you do not receive the confirmation email, please take a moment to check your spam folder. Alternatively, feel free to contact us by phone. If your mailbox is full, inactive, or outdated, we would greatly appreciate it if you could provide us with a new email address.

Q. How are these programme helpful for me?

We frequently make significant investments in our professional development and the growth of our organizations. However, we sometimes overlook investing in ourselves and the people in our lives. By enrolling in this course, you’ll not only improve your job performance but also enhance your personal growth.

Q. Does it translate to getting a job in the social service sector?

Unlike a formal qualification, our certificate programmes may not directly guarantee job placement. However, they can significantly enhance your resume and provide valuable insights into the field of helping careers.

It is important to gain knowledge and understanding of the requirements before making a commitment of time and resources to pursue a formal qualification.