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The Listening Mindset — Free 60-Min Masterclass by Blended Concept

Free 60-Min Masterclass

The Listening
Mindset

A free masterclass on the art of active listening. For professionals, educators, parents, and those who want to better support the people around them.

60 MinOn-Demand Session
FreeNo Cost
2 SpeakersAlastair & Wai Fu

You don't need to be a counsellor
to change someone's day.

This masterclass is for everyday people in roles where others open up to them, who want to respond with more than just advice.

🏢Professionals

Anyone in a workplace role where colleagues, clients, or team members may turn to you for support.

📚Educators

Teachers and school staff who students or parents confide in.

🤝Volunteers

Community and social service volunteers on the front line of care.

🏘️Community Leaders

Leaders in faith, grassroots, or neighbourhood settings.

👨‍👩‍👧Parents

Navigating hard conversations with children and teens.

💬Anyone Who Cares

If people come to you when life gets heavy, this is for you.

60 minutes that could reshape how you help.

Here's a glimpse of what we'll cover. Come curious. No experience needed.

  • Intro
    Welcome & What is Para-Counselling?

    Who this is for, and why this approach matters more than ever in our communities today.

  • Part 1
    The Inner World of a Helper

    Explore the mental models, biases, and blind spots that quietly shape how we respond when someone opens up to us.

  • Part 2
    The Foundation of Helping

    Why our instinct to "fix" often backfires. See what it looks like to be truly present with someone who's struggling.

  • Practice
    Guided Reflection

    A short moment to apply what you've learned to a real conversation from your own life.

  • Close
    What's Next: The Full Course

    A preview of the Para-Counselling Basic Course, and why this year's final run is the one to catch.

"Helping is less about having the right answers, and more about being truly present. This masterclass gives you a taste of what that looks like in practice."

O
Open Questions
Questions that invite the other person to share more rather than yes/no answers.
A
Affirmations
Genuine recognition of a person's strengths — not empty encouragement.
R
Reflective Listening
Mirroring what someone shares to show true understanding without judgement.
S
Summary
Drawing together what was shared to help the person feel fully heard.

Practitioners who've sat in the room.

Alastair Leo Tan

Alastair Leo Tan

Master Trainer · Counsellor · Coach · NLP Practitioner

A counsellor, coach, and adult educator with over 15 years of experience supporting offenders, families, and communities in rehabilitation and reintegration.

Goh Wai Fu

Goh Wai Fu

Trainer · Registered Social Worker · Founder

A registered social worker with experience in correctional rehabilitation and professional training, leading curriculum and interventions focused on reintegration and family work.

If this masterclass gave you a glimpse, imagine the growth.

The Para-Counselling Basic (PCB) Course is a 2-day immersive programme for anyone who walks alongside others, professionally or personally.

  • Deep-dive into core helping skills with live practice and roleplays
  • Understand the psychology behind why helpers struggle to help
  • Build a practical toolkit you can use immediately in real conversations
  • Learn alongside a cohort of like-minded community helpers
  • SkillsFuture and UTAP funding available. The course may be subsidised for you
Funding Available: This course is eligible for SkillsFuture Credit and UTAP (Union Training Assistance Programme). Contact us to find out what you qualify for.
CoursePara-Counselling Basic (PCB)
Format2-Day In-Person
Time9:00 AM – 6:00 PM
Upcoming Runs
1–2 July 2026 11–12 July 2026 3–4 Aug 2026 — LAST INTAKE (Online, Zoom)
FundingSkillsFuture · UTAP
SeatsLimited. Register Early

View Full Course Details →

Time is Running Out

This is the last run before
the course closes for good.

After August 2026, the Para-Counselling Basic course will not be available for the foreseeable future. Don't miss your chance.

00Days
:
00Hours
:
00Minutes
:
00Seconds

Until the final intake — 3 August 2026

Watch the Free Masterclass First →

What Participants Say

Real people. Real change.

"An experience that changed how I listen and show up for people around me."

Sarah, 38 · Video Creator · PCB Participant

Angely Shamdasani

Local Guide · a month ago

★★★★★

I had a really meaningful experience attending this blended para counselling course. The trainers were supportive, approachable, and created a safe environment for everyone to participate. The sessions included practical activities, reflections, roleplays, and real-life scenarios. The course gave me a deeper understanding of active listening, empathy, and how to communicate more mindfully with others.

Read more ↓

Eve Junie Chan

6 reviews · 3 weeks ago

★★★★★

An inspiring and knowledgeable coach, Alastair Leo Tan, who creates a safe and supportive learning environment. His para-counseling lessons are practical, insightful, and deeply meaningful. I've gained not only knowledge, but also greater confidence, empathy, and understanding in supporting myself and others. Highly recommended.

Read more ↓

Tiana Lau

Local Guide · 5 months ago

★★★★★

The course was engaging, interactive, and surprisingly enjoyable. It offered valuable insights, practical skills, and meaningful discussions that helped us better understand ourselves and how to support others. I would definitely recommend this course to anyone interested in personal growth or peer support.

Read more ↓

Benjamin Goh

1 review · 4 months ago

★★★★★

I attended the Para Counselling Basic course and it was very insightful! The trainer is very effective in delivering the content while relating the skills to each question and letting us feel comfortable in our learning. If I had more opportunities I would definitely be down to attend other courses here!

Read more ↓

WATCH THE MASTERCLASS

Start with 60 minutes. It might just change everything.

Fill in your details to access the free masterclass. Watch at your own pace, anytime!

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Frequently asked questions.

About the Masterclass

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About the Full Course

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