Para-counselling (Basic)

When your loved ones need support, are you ready to step up to the task? Take the first step to be an effective helper with this course. 


We are a social enterprise registered with raiSE Singapore and courses listed are WSQ accredited

We offer courses under the Social Service Skills Framework and the Skills Framework for Retail. Our courses are SFC-eligible.

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Course Description

At some point in our lives, we must have experienced that sense of helplessness at not knowing what to say when we see our loved ones struggling emotionally.

Equip yourself with fundamental counselling skills to enhance meaningful interactions with others. Walk alongside your clients, co-workers or loved ones through their tough times. Para-counselling skills come in handy when people just need a little push to get back on their feet without the need to visit a professional counsellor. 

The course aims to equip individuals with the fundamental knowledge and skills in counselling engagement, when working alongside with certified counselling professionals in their daily work.

Learning Outcomes

At the end of the workshop, participants will:

  • Provide engagement and support to clients throughout the counselling process according to the care plans
  • Apply listening and questioning techniques relating to para-counselling to attend to clients
  • Recognise barriers of communication in the communication process with clients
  • Maintain client confidentiality and privacy taking into considerations ethics related to providing engagement and support for clients


21 hours blended-learning including face-to-face learning, online learning and assessment

Upcoming Schedule

December 2022 (Weekday) R2

5, 8 Dec 2022, 9am-6pm - Online

January 2023 (Weekday)

10, 13 Jan 2023, 9am-6pm - Online

February 2023 (Weekday) R1

7, 10 Feb 2023, 9am-6pm - Face-to-Face

February 2023 (Weekend) R2

25 Feb, 4 Mar 2023, 9am-6pm - Face-to-Face

March 2023 (Weekday)

21, 24 Mar 2023, 9am-6pm - Online

Course Fees and Subsidies

For course runs from 1 January 2022* (changes due to SSG revision to course fees subsidies. You may read more here)

Nett Fee after training grant subsidy: $168.00

Nett Fee after training grant subsidy: $280.00

Nett Fee after training grant subsidy: $168.00

Nett Fee after training grant subsidy: $280.00

Nett Fee after training grant subsidy: $168.00

Full fee: $560.00

Course support period: 12 Aug 2020 – 11 Aug 2024


“This course is approved under the UTAP for NTUC members. NTUC members may enjoy up to 50% unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP.”

For more information on claims criteria and processes, you may visit NTUC website here

Course approved period: 1 April 2022 to 31 March 2023

Other Course Information

Target Audience

General public who wants to learn more about para-counselling


Learners who have successfully completed and passed the assessment will receive a Statement of Attainment (SOA) in Para-counselling issued by SkillsFuture Singapore (SSG). 

Language of Instruction

This course is conducted in English 

Course Outline


Building the foundation

Understanding the roles as a para-counsellor. Learners will be introduced to the roles of para-counsellors, and identify their responsibilities throughout the helping process.


Enhancing engagement

Building engagement skills and addressing communication barriers. Learners will be equipped with listening and questioning techniques to attend to clients and overcome communication barriers.


Experiential practice

Deeper appreciation of client engagement. Learners will put into practice the counselling techniques and skills in client-specific situations to support application in real-world situations.


Development of the self as a helper

Learners will gain better awareness of their self and how it impacts the helping relationships. Learners will learn about the ethics, principles, and boundaries in the helping relationships.

This course is organised by Environiche LLP, an approved training organisation under Singapore Workforce Skills Qualification (WSQ).

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