Solution-Focused Approaches to Problem Solving and Empowering Conversations
Workplace Problem Identification - TGS-2020504245

Adopt a solution-focused mindset and apply solution-focused techniques to empower and overcome challenges and life problems.

Course Description

In a world where effective communication is key to resolving conflicts and fostering growth, our course on Solution-Focused Approaches offers practical tools to empower conversations and enhance problem-solving skills. Drawing from Solution-Focused Brief Therapy (SFBT), these techniques focus on identifying and leveraging strengths to create positive change. By concentrating on solutions rather than problems, you will learn to inspire constructive conversations and develop a proactive, resilient mindset.

Course Outline


Principles of Solution-Focused Approaches

Understanding Solution-focused approaches and their application in real-world scenarios. Engage in practical exercises to develop innovative and effective problem-solving strategies


Techniques for Empowering Conversations

Learn the OSKAR model and use it to power a conversation focusing on solutions and outcomes. Apply the techniques from solution-focused brief therapy to move conversations forward. 


Decision Making Mastery: Making the Right Choices

Learn how to understand the decision-making process, weigh options, and make sound decisions that will lead to successful outcomes. Imagine the feeling of empowerment and confidence as you navigate any situation and make decisions with certainty.

Learning Outcomes

At the end of the workshop, participants will be able to:

  • Gain a deep understanding of solution-focused techniques.
  • Improve their ability to lead empowering and effective conversations.
  • Enhance their problem-solving capabilities.
  • Develop strategies to maintain a positive and solution-oriented mindset.


17.5 hours classroom learning and assessment

Upcoming Schedule



July 2024 (Weekday)

July Run - 17 July (9am - 6pm), 18 July (9am - 6pm) 2024 (Zoom)

Sept 2024 (Weekday)

Sept Run - 12 Sept (9am - 6pm), 13 Sep (9am - 6pm) 2024 (Face-to-Face)

Course Fees and Subsidies

Course support period: 01 Jul 2020 – 04 Aug 2024

Employer-sponsored (SME)

Nett Fee after training grant subsidy: $225.00

Employer-sponsored (non-SME, Age<40 yr old)

Nett Fee after training grant subsidy: $375.00

Employer-sponsored (non-SME, Age>40 yr old)

Nett Fee after training grant subsidy: $225.00

Self-sponsored (Age<40 yr old)

Nett Fee after training grant subsidy: $375.00

Self-sponsored (Age>40 yr old)

Nett Fee after training grant subsidy: $225.00


Full fee: $750.00

Other Course Information

Target Audience

Professionals from various fields who want to improve their critical thinking, problem-solving, and decision-making abilities. This includes managers, entrepreneurs, sales and marketing professionals, engineers, human resource or professionals. It is suitable for anyone who wants to achieve success in all areas of life and improve their ability to make sound judgments and decisions.


Learners who have successfully completed and passed the assessment will receive a Statement of Attainment (SOA) in Problem Identification and Solving issued by SkillsFuture Singapore (SSG).




What to Expect

Participants can expect an interactive and exciting learning experience to learn how to develop their critical mind for success. Additionally, participants will have the opportunity to work on real-life scenarios, and apply their new skills in a practical setting. They will also have the opportunity to collaborate with other participants and learn from their experiences. 

For Self-sponsored individuals not applying on SkillsFuture Credit, instalment payments are available via Atome and Grab Paylater. Please contact our administrator during sign-up.


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We are a social enterprise registered with raiSE Singapore and courses listed are WSQ accredited

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This course is organised by Environiche LLP, an approved training organisation under Singapore Workforce Skills Qualification (WSQ).

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