Coaching for Professional Effectiveness and Personal Success
TGS-2020512834
Managers today need to become coaches. Sharpen your skills to manage staff performance and support staff development
THIS COURSE IS SFC-ELIGIBLE
Course Description
Gone are the days where managing was about ‘I say, you do, because I am the boss and I know best’. The new millennial workforce wants employers who believe in their potential, who support them in achieving what they never thought they could. Are you such a manager?
Equip yourself with coaching skills to help your employees thrive and succeed in the workplace. Support staff in improving service delivery and client interaction. As coaches, we can drive positive change within both individuals and the organisation.
Learning Outcomes
At the end of the workshop, participants will be able to:
- Prepare coaching plan for individuals to address service performance issues
- Uncover methods to identify areas of improvement in coaching
- Overcome barriers to learning by employing different techniques for coaching
- Demonstrate the use of coaching techniques to address service performance issues
- Apply techniques to monitor progress of individual for improvements
- Apply feedback to individual for service and continuous improvement during coaching
Duration
24.75 hours blended-learning including face-to-face learning, online learning, and assessment
Upcoming Schedule
Run 1 | 29 Apr, 3 May 2021, 9am - 6pm |
Run 2 | |
Run 3 |
Course Fees and Subsidies
Employer-sponsored (SME)
Nett Fee after training grant subsidy: $101.25
Employer-sponsored (non-SME, Age<40 yr old)
Nett Fee after training grant subsidy: $299.25
Employer-sponsored (non-SME, Age>40 yr old)
Nett Fee after training grant subsidy: $101.25
Self-sponsored (Age<40 yr old)
Nett Fee after training grant subsidy: $299.25
Self-sponsored (Age>40 yr old)
Nett Fee after training grant subsidy: $101.25
Non-Singaporean
Full fee: $720.00
Course support period: 01 October 2020 – 30 September 2022

Alastair holds a MSocSc and is a professional counsellor, trainer and certified life and executive coach working with individuals, families, and organizations to bring about change. Using counselling and therapy, he works with clients to resolve emotional and relational issues that are affecting their lives.
As a coach and trainer, he enables clients to deal with internal & external resistance to make their desired goals and outcomes a reality. Whether through therapy, coaching or both, his objective is to help clients bring forth better versions of themselves so that lives can be transformed.
Other Course Information
Target Audience
General public with an interest to apply coaching to develop or enhance their people management skills.
Certification
Learners who have successfully completed and passed the assessment will receive a Statement of Attainment (SOA) in Service Coaching issued by SkillsFuture Singapore (SSG).
Language of Instruction
This course is conducted in English
Course Outline
Building the foundation
Understand the principles of coaching, the roles of coaches and how to assess for learning needs and performance gaps.
Building skills for action
Apply coaching techniques to overcome learning barriers and give feedback to support learning.
Monitoring coaching progress
Learn the different techniques to set future actions, monitor the actions and suggest areas for improvement.
Development of self as professional
Experiential practice and feedback from trainers to sharpen skills as a coach.
This course is organised by Environiche LLP, an approved training organisation under Singapore Workforce Skills Qualification (WSQ).
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Develop Personal Effectiveness to Work and Lead in Teams
TGS-2020504244
A boss has the title, a leader has the people.” – Simon Sinek
Hone your personal effectiveness to sharpen your leadership skills
THIS COURSE IS SFC-ELIGIBLE
Course Description
Not all managers are leaders, and not all leaders are managers.
Join us for this experiential training to develop your effectiveness as a leader. Nurture people to scale greater heights. Implement plans to support top management strategies. When we push ourselves to become better leaders, those around us enjoy better outcomes too.
This course provides leaders with the knowledge and skills needed to support leadership development in teams and organisations.
Learning Outcomes
At the end of the workshop, participants will be able to:
- Analyse the implications and impact of one’s leadership style and capabilities on employees and the organisation
- Model effective communication techniques and behaviours to demonstrate organisational values and ethics
- Use delegation as a framework to staff development
- Address barriers to communication to improve collaboration and effectiveness when working with team leaders
- Contribute to the development of implementation plans to support strategic priorities
- Apply persuasion techniques to influence team leaders to support strategic plans
Duration
17.5 hours classroom learning and assessment
Upcoming Schedule
Course Fees and Subsidies
Employer-sponsored (SME)
Nett Fee after training grant subsidy: $75.00
Employer-sponsored (non-SME, Age<40 yr old)
Nett Fee after training grant subsidy: $487.50
Employer-sponsored (non-SME, Age>40 yr old)
Nett Fee after training grant subsidy: $75.00
Self-sponsored (Age<40 yr old)
Nett Fee after training grant subsidy: $487.50
Self-sponsored (Age>40 yr old)
Nett Fee after training grant subsidy: $75.00
Non-Singaporean
Full fee: $750.00
Course support period: 1 July 2020 – 4 Aug 2022
Trainer


Social programming and community engagement experiences within the social service sector. Innovated and piloted social programme and resources such as the Work-Advancement Project and Roles&Responsibilities therapy aide. Provided organisational support and consultation in organisational development and business continuity strategies to VWOs.
I am a registered social worker with a keen interest in organisational development and social innovation. I have established professional competency frameworks to support the professional development and training of over 200 counsellors, social workers, and psychologists. I have provided pro-bono consultancy to social service agencies in competency and appraisal frameworks, business continuity plans and knowledge management.




Alastair holds a MSocSc and is a professional counsellor, trainer and certified life and executive coach working with individuals, families, and organizations to bring about change. Using counselling and therapy, he works with clients to resolve emotional and relational issues that are affecting their lives.
As a coach and trainer, he enables clients to deal with internal & external resistance to make their desired goals and outcomes a reality. Whether through therapy, coaching or both, his objective is to help clients bring forth better versions of themselves so that lives can be transformed.
Other Course Information
Target Audience
General public with an interest to develop or enhance their people management and personal leadership capabilities.
Certification
Learners who have successfully completed and passed the assessment will receive a Statement of Attainment (SOA) in Personal Effectiveness issued by SkillsFuture Singapore (SSG).
Language of Instruction
This course is conducted in English
Course Outline
Building the foundation
Understand the foundations of leadership and how it impacts employees and organisation.
Building leadership
Learn management models, effective delegation, persuasion, and decision-making skills to sharpen leadership capabilities.
Supporting strategies
Contribute to the development of implementation plans to support strategic priorities. Analyse the relationship between high-level strategies and the development and implementation of business plans and processes at departmental level
Self as tool of change
Gain insights to the use of self as a tool to develop and inspire team members towards their unrealised potential
This course is organised by Environiche LLP, an approved training organisation under Singapore Workforce Skills Qualification (WSQ).
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Workplace Problem Identification
TGS-2020504245
When you face a problem, and your job is on the line. You wished you would have attended this course.
THIS COURSE IS SFC-ELIGIBLE
Course Description
Your boss demands you to reduce losses and improve sales by 10%. Your palms start sweating. You’re not even sure where to begin. If you succeed, all’s good. If you don’t… that would be your job on the line.
When it comes to workplace problems, the line between sucess and failure can be thin. That’s why having strong problem-solving skills is essential whether you are a manager, team leader or employee.
This course provides you with the skills to identify workplace problems that are hindering work process and personal effectiveness. Learn how to design and shortlist viable solutions using problem solving approaches. Understand the importance of testing and modifying your solutions until the problems are absolutely resolved.
Learning Outcomes
At the end of the workshop, participants will be able to:
- Identify the types of performance deficiency/cause of failures
- Use facilitation skills to work with team members to address problems
- Set criteria and shortlist viable ideas
- Apply appropriate decision-making and problem-solving techniques
- Evaluate factors underlying the effectiveness of implemented solutions
- Develop corrective action plans for any shortfalls identified in solutions
Duration
17.5 hours classroom learning and assessment
Upcoming Schedule
Course Fees and Subsidies
Employer-sponsored (SME)
Nett Fee after training grant subsidy: $75.00
Employer-sponsored (non-SME, Age<40 yr old)
Nett Fee after training grant subsidy: $487.50
Employer-sponsored (non-SME, Age>40 yr old)
Nett Fee after training grant subsidy: $75.00
Self-sponsored (Age<40 yr old)
Nett Fee after training grant subsidy: $487.50
Self-sponsored (Age>40 yr old)
Nett Fee after training grant subsidy: $75.00
Non-Singaporean
Full fee: $750.00
Course support period: 01 July 2020 – 30 June 2022
Trainer


Cross-sectoral learning and development experience in specialising in the Industry 4.0, Skills of the Future, Advanced Engineering in the Process and Manufacturing Industry. Previous L&D consultancy projects also include Leadership and People Management, Chemical and Energy, Infocomm, Workplace Safety, Counselling and Social Work, amongst others.
I am a Specialist Adult Educator (Curriculum) with the Institute of Adult Learning. Till to-date, I have developed over 100 WSQ modules and 30 skills standards in different industries since 2013 under Environiche LLP.




Alastair holds a MSocSc and is a professional counsellor, trainer and certified life and executive coach working with individuals, families, and organizations to bring about change. Using counselling and therapy, he works with clients to resolve emotional and relational issues that are affecting their lives.
As a coach and trainer, he enables clients to deal with internal & external resistance to make their desired goals and outcomes a reality. Whether through therapy, coaching or both, his objective is to help clients bring forth better versions of themselves so that lives can be transformed.
Other Course Information
Target Audience
General public with an interest to develop or enhance their problem identification and solving skills to better contribute to their organisation goals.
Certification
Learners who have successfully completed and passed the assessment will receive a Statement of Attainment (SOA) in Problem Identification issued by SkillsFuture Singapore (SSG).
Language of Instruction
This course is conducted in English
Course Outline
Building the foundation
Learn the skills to identify problems and deepen understanding of the problem in relation to organisation or clients' work.
Examining problems
Apply problem solving and decision-making techniques to identify viable ideas to resolve problem.
Assess solutions and plans
Acquire skills to evaluate implementation plans and to communicate the plans in concise and clear manner to stakeholders.
Continuous improvision
Evaluate implementation plans and develop the skills to apply corrective actions to improve on solutions.
This course is organised by Environiche LLP, an approved training organisation under Singapore Workforce Skills Qualification (WSQ).
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A Self-Reflexive Approach to Develop Personal and Professional Competency
TGS-2020503901
“We do not change as we grow up. The difference between the child and the adult is that the former doesn’t know who he is, and the latter does” – W.H. Auden
THIS COURSE IS SFC-ELIGIBLE
Course Description
How well do we know ourselves?
Whether consciously or unconsciously, our experiences and interactions with others have influenced who we are today.
But we can challenge our current selves and shape our surroundings for the better. We are agents of change.
Join us for this course on Reflexive Practice to turn your experiences into insights, and insights into practice strategies for personal and professional growth.
Reflective practice is a systematic process to guide our thinking and reflections. Acquire the skills and techniques to tap into your experience to enhance your effectiveness and to cultivate a habit of continuous learning.
Learning Outcomes
At the end of the workshop, participants will be able to:
- Use various methods of reflective practice to sharpen day-to-day personal and professional effectiveness
- Apply the principles of reflective practice for constructive self-reflexivity
- Handle complex and sensitive client issues in professional practice through greater awareness of personal assumptions and biases
- Demonstrate tactfulness through elevated sense of self-awareness when working with other professionals
- Apply reflective methods to identify areas of personal and professional growth to support continuous learning
Duration
22.50 hours blended-learning including face-to-face learning, online learning and assessment
Upcoming Schedule
Course Fees and Subsidies
Employer-sponsored (SME)
Nett Fee after training grant subsidy: $137.50
Employer-sponsored (non-SME, Age<40 yr old)
Nett Fee after training grant subsidy: $317.50
Employer-sponsored (non-SME, Age>40 yr old)
Nett Fee after training grant subsidy: $137.50
Self-sponsored (Age<40 yr old)
Nett Fee after training grant subsidy: $317.50
Self-sponsored (Age>40 yr old)
Nett Fee after training grant subsidy: $137.50
Non-Singaporean
Full fee: $700.00
Course support period: 25 June 2020 – 24 June 2022
Trainer


Alastair holds a MSocSc and is a professional counsellor, trainer and certified life and executive coach working with individuals, families, and organizations to bring about change. Using counselling and therapy, he works with clients to resolve emotional and relational issues that are affecting their lives.
As a coach and trainer, he enables clients to deal with internal & external resistance to make their desired goals and outcomes a reality. Whether through therapy, coaching or both, his objective is to help clients bring forth better versions of themselves so that lives can be transformed.
Other Course Information
Target Audience
Social service practitioners with an interest to hone their personal and professional development through a reflexive approach or;
General public with an interest to increase their personal and professional effectiveness through reflective practice
Certification
Learners who have successfully completed and passed the assessment will receive a Statement of Attainment (SOA) in Reflexive Practice issued by SkillsFuture Singapore (SSG).
Language of Instruction
This course is conducted in English
Course Outline
Building the foundation
Knowledge and practices to uncover the self. Learners will use different reflexive methods and techniques to gain deeper understanding of the personal self, including biases, assumptions, values and beliefs systems.
Enhancing engagement
Using of the self in professional practice. Learners will apply reflective methods to analyse complex workplace situations and gain insights to working with and managing clients.
Developing professional practice
Learners will apply the reflexive methods to evaluate their professional practice with other professionals and uncover areas for personal and professional growth.
Development of the self as a practitioner
Learners will identify areas of personal and professional self for improvement. Learners will pick up the skills for continuous self-assessment and monitoring to increase their personal effectiveness and build their professional competencies.
This course is organised by Environiche LLP, an approved training organisation under Singapore Workforce Skills Qualification (WSQ).
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Para-counselling (Basic)
TGS-2020504423
When your loved ones need support, are you ready to step up to the task? Take the first step to be an effective helper with this course.
THIS COURSE IS SFC-ELIGIBLE
Course Description
At some point in our lives, we must have experienced that sense of helplessness at not knowing what to say when we see our loved ones struggling emotionally.
Equip yourself with fundamental counselling skills to enhance meaningful interactions with others. Walk alongside your clients, co-workers or loved ones through their tough times. Para-counselling skills come in handy when people just need a little push to get back on their feet without the need to visit a professional counsellor.
The course aims to equip individuals with the fundamental knowledge and skills in counselling engagement, when working alongside with certified counselling professionals in their daily work.
Learning Outcomes
At the end of the workshop, participants will:
- Provide engagement and support to clients throughout the counselling process according to the care plans
- Apply listening and questioning techniques relating to para-counselling to attend to clients
- Recognise barriers of communication in the communication process with clients
- Maintain client confidentiality and privacy taking into considerations ethics related to providing engagement and support for clients
Duration
21 hours blended-learning including face-to-face learning, online learning and assessment
Upcoming Schedule
Course Fees and Subsidies
Employer-sponsored (SME)
Nett Fee after training grant subsidy: $56.00
Employer-sponsored (non-SME, Age<40 yr old)
Nett Fee after training grant subsidy: $203.00
Employer-sponsored (non-SME, Age>40 yr old)
Nett Fee after training grant subsidy: $56.00
Self-sponsored (Age<40 yr old)
Nett Fee after training grant subsidy: $203.00
Self-sponsored (Age>40 yr old)
Nett Fee after training grant subsidy: $56.00
Non-Singaporean
Full fee: $560
Course support period: 12 Aug 2020 – 11 Aug 2022
Trainer


Vincent Soo (Positive Psychology Coach, Positive Psychotherapist, Mental Health Coach, H.O.P.E Alliance LLP)
Vincent holds a MSocSC Counselling and BA Psychology. As a Positive Psychotherapist and Mental Health Coach, Vincent works with adults and youths with depression, anxiety issues, ADD/ADHD, and other mental health issues. He is also facilitating two peer support groups and two meetup groups (Get Well & Flourish Meetup and Adult ADD/ADHD Advantage) to provide help, support, and education to improve the lives of people with depression and anxiety disorders. He also helps the single and couple peers to navigate their relationship challenges and establish great relationships with the significant people in their lives.
Other Course Information
Target Audience
General public who wants to learn more about para-counselling
Certification
Learners who have successfully completed and passed the assessment will receive a Statement of Attainment (SOA) in Para-counselling (Basic) issued by SkillsFuture Singapore (SSG).
Language of Instruction
This course is conducted in English
Course Outline
Building the foundation
Understanding the roles as a para-counsellor. Learners will be introduced to the roles of para-counsellors, and identify their responsibilities throughout the helping process.
Enhancing engagement
Building engagement skills and addressing communication barriers. Learners will be equipped with listening and questioning techniques to attend to clients and overcome communication barriers.
Experiential practice
Deeper appreciation of client engagement. Learners will put into practice the counselling techniques and skills in client-specific situations to support application in real-world situations.
Development of the self as a helper
Learners will gain better awareness of their self and how it impacts the helping relationships. Learners will learn about the ethics, principles, and boundaries in the helping relationships.
This course is organised by Environiche LLP, an approved training organisation under Singapore Workforce Skills Qualification (WSQ).
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