Empowering Change Using Motivational Interviewing

Motivational Interviewing (TGS-2022014398)

Are you struggling to help your family, friends, colleagues, or staff overcome resistance and ambivalence towards change?

Are you looking for more effective strategies to enhance their motivation and commitment to reach their goals?

Do you want to empower your employees or clients to take control of their lives and reach their full potential?

If yes, then this course is for you!



Course Description

You may have heard your loved ones or clients say “I know I need to change la, because… but then…”. Sometimes they may even seem to be stuck in their problems, repeating the same old “excuses” and “buts” despite you having already told them the solution.

Ironically, the more we try to persuade or confront someone, the more resistance happens. It’s like fighting a wrestling match that ultimately leaves both parties feeling tired, hurt and frustrated. 

So, how do we effectively facilitate change within someone and empower them to take positive action without entering into a deadlock? How do we navigate this constant “flip-flopping” between changing versus sustaining their behaviours?

Here’s where  Motivational Interviewing (MI) comes in. The MI approach teaches you how to explore and strengthen a person’s own reasons for change, while also demonstrating an appreciation of the challenges they face. It is a collaborative conversation style, much like a dance rather than a wrestling match. By adopting the MI approach, you can build supportive relationships with your loved ones/clients and evoke their intrinsic motivations for long lasting change.

Course Outline


Master the Art of Motivating Conversations

Before we can draw out someone’s own motivation for change, we first need to understand what and why someone may be resistant to change.

Acquire the listening skills to decipher someone’s readiness for change, and learn to build empathy, trust and rapport, the foundation for change later on.  


Unlock the Power of Motivational Interviewing Techniques

Navigate conversations and guide someone to talk more about his or her own reasons for change. Acquire mastery over managing change and sustain talks in conversations. Probe using powerful questions and be crystal sharp in what you choose to reflect.

Become the conversational mirror to allow the other party to hear and listen to their own motivations for change. 


Transforming and Touching Lives

Become the catalyst to create a supportive, open and empathic workplace. Be the person who people respect and turns to for support, advice and help.

Be known as the one who “truly and genuinely cares” when you apply the skills of para-counselling into your daily interactions with others.

Learning Outcomes

In the course of the 2.5 days workshop, participants will be able to:

  • Make sense of what is happening in a conversation when talking to someone about change
  • Demonstrate and engage in emphatic conversations
  • Draw out the person’s own motivation for change and reinforce desire to change
  • Apply practical skills to tip the conversations towards change without increasing resistance
  • Be the master of motivating conversations when you guide others to discover their own reasons for change


19 hours Zoom learning, 4 hours self-directed e-learning, 1 hour assessment

Upcoming Schedule



February 2024 Run (Weekday Zoom)

19 (9am-6pm), 20(9am-6pm), 21 (9am-1pm) (All Zoom)

May 2024 Run (Weekend Mix)

17 (6pm - 10pm - Zoom), 18(9am-6pm-F2F), 19(9am-6pm-F2F)

Jun 2024 Run (Weekday F2F)

12 (9am-6pm), 13(9am-6pm), 14 (9am-1pm) (All Face-to-Face)

Jul 2024 Run (Weekday Zoom)

15 (9am-6pm), 16(9am-6pm), 17 (9am-1pm) (All Zoom)

Aug 2024 Run (Weekend Mix)

23 (6pm-10pm-Zoom), 24 (9am-6pm-F2F), 25 (9am-6pm-F2F)

Other Course Information

Target Audience

Professionals working to affect changes in others (healthcare professionals, teachers, security officers, HR personnel, social service professionals)

Individuals who wish to acquire skills to help others uncover personal reasons for change and to take actions to improve their situations.


Learners who have successfully completed and passed the assessment will receive a Statement of Attainment (SOA) issued by SkillsFuture Singapore (SSG). 




Language of Instruction

This is a highly experiential and interactive programme. Learners are expected to participate in roleplays and to clarify questions that they may have in the application of the skills in their own context. 




Course Fees and Subsidies

Course support period: 16 May 2022 – 15 May 2024


Employer-sponsored (SME)

Nett Fee after training grant subsidy: $240.00

Employer-sponsored (non-SME, Age<40 yr old)

Nett Fee after training grant subsidy: $400.00

Employer-sponsored (non-SME, Age>40 yr old)

Nett Fee after training grant subsidy: $240.00

Self-sponsored (Age<40 yr old)

Nett Fee after training grant subsidy: $400.00

Self-sponsored (Age>40 yr old)

Nett Fee after training grant subsidy: $240.00


Full fee: $800

For Self-sponsored individuals not applying on SkillsFuture Credit, instalment payments are available via Atome and Grab Paylater. Please contact our administrator during sign-up.


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We are a social enterprise registered with raiSE Singapore and courses listed are WSQ accredited

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This course is organised in collaboration with Environiche LLP, an approved training organisation under Singapore Workforce Skills Qualification (WSQ).

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