Cultivating Resilience
Para-Counselling Training
Equip your people to listen well, respond with care and support one another.
A 2-day, in-person para-counselling programme for organisations. Your staff learn and practise the core helping skills they need to support colleagues, customers and the people around them, at work and beyond.
S$3,200 per run for up to 25 participants, or S$3,000 per run when you book 2 or more runs.
This programme is conducted by Blended Concept Pte. Ltd. It is a full-fee programme and is not funded under SkillsFuture.
Course Description
Most of us have felt that sense of helplessness when a colleague, customer or loved one is struggling and we are not sure what to say. Cultivating Resilience is a practical para-counselling programme that equips staff with helping skills they can use at work and in their personal lives.
Over two days, participants learn and practise essential micro-counselling skills, including open questions, affirmations, reflective listening and summaries (OARS), so they can respond with empathy instead of rushing to fix. They also explore the mindset of an effective helper, the ethics of supporting others, and when to seek further help.
Para-counselling does not replace professional counselling. It builds everyday helpers who can listen well, respond with care and point people to the right support.
Programme Format
- Duration: 2 days, 9:00 AM to 6:00 PM
- Mode: In person, at our learning space at 601 MacPherson Road, #03-11 Grantral Complex @ MacPherson, Singapore
- Class size: Up to 25 participants per run
- Approach: Short inputs, trainer demonstrations, role-plays, guided reflection and practice with feedback
- Certificate: In-house Certificate of Completion at the end of the programme
Learning Outcomes
By the end of the programme, participants will be able to:
i. Apply counselling micro-skills to build trust and rapport through empathic interactions
- apply appropriate verbal and non-verbal communication techniques
- demonstrate the use of open questions, affirmations, reflections and summaries when supporting others
ii. Uphold ethics and values when supporting others
- maintain confidentiality and privacy
- explain the relevance of values and ethics in helping conversations
- demonstrate self-awareness of possible ethical dilemmas
- seek help and support when faced with ethical issues or situations beyond their role
Fees
1 run (up to 25 participants) | S$3,200 per run |
2 or more runs (up to 25 participants each) | S$3,000 per run |
GST | No GST applies |
Scheduling
Dates | Runs are scheduled with your organisation. Contact us to check available dates. |
Time | 9:00 AM to 6:00 PM, both days |
Venue | 601 MacPherson Road, #03-11 Grantral Complex @ MacPherson, Singapore |
Other Course Information
Target Audience
Organisations that want to equip staff to support colleagues, customers or members of the public
Supervisors, HR, peer supporters, and frontline or customer-facing staff
No prior counselling experience is needed
Certification
In-house Certificate of Completion from Blended Concept, awarded at the end of the 2-day programme
Language of Instruction
This course is conducted in English
